Unmasking People’s Opinions behind Mask‐Wearing during COVID‐19 Pandemic - A Twitter Stance Analysis

To date, the governments have had different policies regarding mask‐wearing by the general public depending on the COVID‐19 pandemic evolution. In this context, the paper analyzes the general public’s opinion regarding mask‐wearing for the one‐year period starting from 9 January 2020, when the first tweet regarding mask‐wearing in the COVID‐19 context has been posted. Classical machine learning and deep learning algorithms have been considered in analyzing the 8,795,633 tweets extracted. A random sample of 29,613 tweets has been extracted and annotated. The tweets containing news and information  related  to  mask‐wearing  have  been  included  in  the  neutral  category,  while  the  ones containing people’s opinions (for or against) have been marked using a symmetrical approach into in favor and against categories. Based on the analysis, it has been determined that most of the mask tweets are in the area of in favor or neutral, while a smaller percentage of tweets and retweets are in the against category. The evolution of the opinions expressed through tweets can be further monitored for extracting the public perspective on mask‐wearing in times of COVID‐19.

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